Use of cookies

Security

The Bunkers Hill website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. We use a Secure Sockets Layer (SSL) providing encryption.

Whenever you are required to enter sensitive information on the site such as payment information details, a secure padlock icon will appear at the bottom of your web browser window to confirm that this part of the site is secure. You will also see that the “http” in your browser address bar will change to “https”.

When you make a payment, sophisticated Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it.

 

Privacy

By accessing, browsing or otherwise using the Bunkers Hill website, you confirm that you have read, understood and fully agree to this privacy policy.

 

The information we require and how we use it

When orders are placed with us, we ask for information such as your name, e-mail address, phone number and credit and debit card details. A contact telephone number or email address allows us to contact you should there be a problem with your order.

 

What is a Cookie?

Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online visitor experience.

A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the originating website each time you subsequently visit or by other websites that recognise that cookie. These are helpful as they permit a website to recognise a user’s device. Types of cookies include:

Session Cookies - cookies that enable website operators to connect the actions of a user during a browser session (from when an Internet browser window is opened until it is closed). Session cookies are deleted when the browser is closed.

Persistent Cookies - cookies that stay on your computer, mobile or other device for a specified period of time and are activated every time the originating website that created the specific cookie is visited.

 

Use of Cookies on our website

Strictly necessary Cookies - these cookies enable functions and services visitors have specifically requested and are required to allow you to navigate around the website. No consent is required for these types of cookie as they are strictly necessary. In the absence of these cookies, services such as shopping baskets would not function.

Performance Cookies – these cookies gather anonymous information on the pages visited on the website or partner pages to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

 

Targeting or Tracking Cookies

We Google Analytics to help analyse use of our website. This is an analytical tool which uses cookies to collect standard website visitor behaviour and Internet log information anonymously. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity which Google stores. You can view Google’s privacy policy and you can opt out of being tracked by Google Analytics across all websites.

 

Functionality Cookies

These cookies remember selections you have made to enhance the online experience. In using our website, you agree that we can use these types of cookies on your computer, mobile or other device. These cookies allow our website to remember selections you make and allow us to offer more personal features.

 

Marketing

In addition to using cookies to record your site visits, and information permitting us to process orders and payments, the personal data you submit may also be used for general marketing purposes. We may send you emails with information on our products and services that we feel may be of interest to you; to discuss account details; or for market research purposes.
We respect the privacy of your personal data, and will not make our mailing list available for marketing purposes to anyone outside of Bunkers Hill.

If you would like to unsubscribe from our emails, simply click on the unsubscribe link at the bottom of every email, this will ensure that you no longer receive email communications from us.

Should you have any further queries, please contact us via the information below:

Email: customerservice@bunkershill.co.uk
Tel: 07708 130063 (Monday-Friday 9am to 5pm- except bank holidays)